How to deposit account?

Deposit is the main and the most important point to start playing. Let’s check out how to deposit in the site, as well as in the app.


Let's start with the desktop version. There is a piece of cake: just click on the green button “Deposit” in the upper right corner, select a payment method and then follow the instructions on the screen.

Deposit in the app is just as easy. Click on the balance button and then click on the green button “Deposit”.

So, what methods can you deposit?

Depending on the currency you chose when you signed up, you can deposit with cards and an e-wallet. Mobile payments and deposits via terminals are available for some currencies.

All payment methods and limits you can check in the deposit section. How to go to it, press the yellow button :)

Frequently asked questions
To make a deposit into betting account, it is needed to have funds on the registered personal crypto wallet or crypto exchange. Also, it is possible to buy crypto currency at the special internet-exchanger.

To transfer funds you have to select "Make deposit" button near the preferred cryptocurrency as the payment method and copy the generated address of wallet (for some currency you can scan QR-code). To the copy address you must send your desired amount from your wallet/exchange. After replenishment, the cryptocurrency is converted to the betting account currency due to the average exchange rates at the moment of transaction.

  • Minimal deposit sum depends on cryptocurrency, and it is always indicated on the deposit page. When the transferred amount is smaller, the funds will be lost;
  • The deposit should be made in the same currency you choose in section "Make deposit". The deposit in the different currency is not returned;
  • For each deposit you have to open section "Make deposit", select the preferable currency and copy the address. As there are several wallets for depositing, and they can be changed any time;
  • Pay attention to the token technical standard, which is indicated on the currency button when you make a deposit (as TRC-20 and ERC-20) For example, for depositing Tether ERC-20 the funds should be sent from Tether ERC-20 Wallet. If the funds send from Tether TRC-20, it will be lost;
  • Some wallets, exchanges or blockchain charge fees for the cryptocurrency transfer. Fees vary based on the type of cryptocurrency and method of transfer. For example, using Tether ERC-20 for transfer, the fees will be in currency "Ethereum", when you deposit via Tether TRC-20, the fees will be in currency "Tron'.
The deposit made via cryptocurrency could be delayed because of transaction processing by network of chosen currency. The transaction status can be checked on the relevant Internet resources. Need to pay attention to the transaction confirmation in the network. Till the transaction is confirmed, the funds will not be credited to the betting account.

If the transaction is confirmed and the funds are not credited, contact the support online-chat, messenger or mail to support@parimatch.com and provide your betting account number and specify that deposit was not credited.

Also, it is required to provide the link of transaction details in the cryptocurrency network. To get such link, use special website (it is called "Block Explorers"), where you can see the transaction history of your crypto wallet. In search field you have to enter the number of your wallet used for money transfer and find a transaction.

When you deposit with a card, the maximum delay is up to 60 minutes. If 60 minutes have expired, but the money is still not credited, please send a screenshot with the transaction data and your account number to email: support@parimatch.com and describe the problem. Our customer support team will help.

This may happen due to several reasons.

  • the card has limits for Internet payment,
  • you entered an incorrect verification code,
  • you entered incorrect card details,
  • your card is issued in another currency and doesn’t have a conversion.  

If everything is OK with the card, please contact the customer support team.

When you deposit via terminals, the maximum delay is up to 30 minutes. If 30 minutes have expired, but the money is still not credited, please send a photo of the receipt and your account number to support@parimatch.com with the corresponding comment.

No receipt? Don’t worry! Contact the support service of the terminal network and request a copy of the receipt. Support service contacts you can find on the internet or at the terminal. Unfortunately, we can't help you without a receipt.

TOP-10 questions
The access to the parimatch.com website may be limited for some users – either partially or completely.

The information contained on this article is for informational purposes only and does not call for a violation of the current legislation of your country.

Free VPN

Touch VPN – allows you to access website from any device. You can install Touch VPN here for free.

Free VPN in Opera browser.

To use VPN in Opera browser:
  • update your browser to the latest version;
  • go to the Security tab in the settings;
  • click on «Enable VPN».

  • After that, a button with VPN settings will appear in the address bar. Click on it and you can easily configure VPN, enable or disable it and check the data usage.

    More details about VPN in Opera browser – on the official website.

    Download Opera browser

    Telegram Bot and Telegram channel

    Get new mirrors instantly! Subscribe to the Telegram channe https://t.me/pmmirror and receive notifications about new mirrors and interesting events.

    Get new mirrors upon request! You can always send a short message with the keyword "link" or "mirror" and @parimatchbetBot will suggest a link to the valid mirror site.

    Android app

    Betting via your smartphone is easy now! We decided not to update the existing application but created a new one – Parimatch Android App

    Check yourself how functional it is. Simply download and install the app. We advise you to update your Android version because the app is not running on Android OS older than 4.4.4.

    Tor browser

    Tor browser allows you not to transfer information about Internet connections to third parties and gain you access to blocked sites. Browser website

    To start using with the browser:
    • go to the download page;
    • select installation language;
    • install Tor;
    • launch the browser using the shortcut on the desktop.
    • Now you can go to the website using the Tor browser.

Go to the "Slots" section and click "Bonuses", after reading the bonus rules, click the "Activate" button. In the application or the mobile version of the site, you need to do the same;)

There are many reasons for a void. For example, if the game is interrupted and not played within 12 hours, or if the match is postponed for more than 36 hours the bets will be void (this applies to almost all sports, there are only a few exceptions).

The bet can be voided if your prediction matches with the handicap or total. Bets can be voided if you have placed an individual total bet, but the named player is not in the starting 11. 

The bet can also be voided in tennis in the event of player retirement. If the retirement takes place before the end of the First Set, all bets will be voided, except for settled ones. If the retirement takes place after the end of at least one set, then all handicaps will be voided: for the match and sets. In this case, the bets on a winner are settled according to the umpire’s decision.

You can always check the reason for withdrawal canceling in the “Finances”/“Payments history” — “Withdraw”/“Withdrawals history” sections.
Withdrawal is possible only to the payment system that you have used for the deposit. If you have used several systems to make a deposit, the first one becomes the main for withdrawal. But the Parimatch company also can determine which payment system will be available for the withdrawal. If you have used many methods to deposit and do not understand which payment system you can use to withdraw funds, contact our Customer Support.
When you deposit with a card, the maximum delay is up to 60 minutes. If 60 minutes have expired, but the money is still not credited, please send a screenshot with the transaction data and your account number to email: support@parimatch.com and describe the problem. Our customer support team will help.

When you deposit via terminals, the maximum delay is up to 30 minutes. If 30 minutes have expired, but the money is still not credited, please send a photo of the receipt and your account number to support@parimatch.com with the corresponding comment.

No receipt? Don’t worry! Contact the support service of the terminal network and request a copy of the receipt. Support service contacts you can find on the internet or at the terminal. Unfortunately, we can't help you without a receipt.

Sure, we have. This is a bonus for your first deposit. If you have not registered on our website yet, follow the link.

And if you have already registered, we recommend you check the “Personal Promo” tab from time to time.

If you deposited a gaming account via terminal, you can withdraw funds to the mobile number you entered when you signed up.

If you want to withdraw funds to the card, then deposit with it or contact our Customer Support team.

To change the card, you need to zero your account balance by transferring all the funds to the available card, and then deposit the account with the new card. Then you can withdraw to it.

 

If you are unable to withdraw funds to your old card, contact our Customer Support team and provide your account number — we will help you to add a new card to your account.