Bonuses and special offers

Now about our special offers 😉

We always have special offers for our clients. You can find the details below, and we also provide you links to some of them.

The first special offer is for our new clients. This is «+ 100% to the first deposit». How can you receive this bonus?

  1. Sign up using the promotional link
  2. Confirm phone number.
  3. Deposit your account

The minimum deposit amount is indicated in the conditions. If you have completed all requirements, the bonus will be credited to your account within 24 hours. You can take advantage of the offer within 7 days after registration.

Our next offer is for all our customers — It’s a   Loyalty program.

Choose 2 promotional sports (you can’t change it until the end of the month) and the method of the bonus settlement (% of net profit or % of winning bets).

All available offers you can find here

Please note! Most offers and bonuses have wagering requirements. You can check the wagering status in your account by clicking on the balance button, and then click on the “Personal promo” section.

Frequently asked questions
If you activate in the full site, then you need to click " Checkout " and enter the promo code in the special field. It can be found in the Bonus Terms CA. But if you are activating from the mobile version or application, then first you need to go to "Promotion terms" and then click Get . After that, a window will appear cashier, where you need to make a transfer for the appropriate amount.
With the “Happy Weekend in Casino” bonus, you can get a 10% refund for bets you have lost in the casino on the weekend. To get a bonus, you need to click on “Activate” button on the bonus page every week from Saturday, 00:00 till Monday, 23:59 (UTC+02:00). So, every weekend your refund percentage will increase (on 5% every weekend). More details you can find on the offer page.
All your active casino bonuses you can find in the “My Bonuses” section. The status of the bonus and the progress of its wagering will be displayed there. Also, if you click on the bonus, you can check its terms and conditions.
You can receive free spins as a personal bonus, or you can buy them in the “Bonuses” tab. When the bonus is activated, the spins will appear in the promotional game. After using all the spins, you need to complete a wagering requirement to withdraw money. Usually, you need to spin the winnings 10x-20x or more times. Some bonuses have no wagering requirements, these and other terms you can find in bonus conditions.
If you have less than 2 UAH on your casino balance, and the bonus is still valid, check whether you have any open tabs with games on your device. If you haven’t, contact our Customer Support team.
Yes, you can, if your Reward balance is greater than the minimum stake amount.

You can activate it in any version of the site in the “Loyalty program” tab.

Then you may choose 2 promotional sports (you can’t change it until the end of the month) and the method of the bonus settlement (% of net profit or % of winning bets).

Most likely, some conditions of the offer have not been met. Contact our Customer Support, and we will help you with this issue.
The maximum bonus amount is: 2500 UAH (Ukrainian hryvnia) / 6400 RUB (Russian ruble) / 1800 MDL (Moldovan leu) / 400 PLN (Polish zloty) / 351 TMT (Turkmen manat) / 170 AZN (Azerbaijani manat) / 950 000 UZS (Uzbek sum) / 40 000 KZT (Kazakh tenge) / 210 BYN (Belarusian ruble).

Sure, we have. This is a bonus for your first deposit. If you have not registered on our website yet, follow the link.

And if you have already registered, we recommend you check the “Personal Promo” tab from time to time.

Log into a personal account, by clicking on your balance. There you can find the “Personal Promo” tab where you can view active offers.
If you didn’t place a bet, please contact our Customer Support and we will deactivate the offer.

Log into your account, by clicking on your balance. Here you find the “Personal Promo” tab — click on it, and you will activate your bonus.

Some offers have individual promo pages for activation. In this case, you need to go to the promotion page and log in there. You can find such offers on the website, or you will receive them by email linked to your account.

TOP-10 questions
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    Android app

    Betting via your smartphone is easy now! We decided not to update the existing application but created a new one – Parimatch Android App

    Check yourself how functional it is. Simply download and install the app. We advise you to update your Android version because the app is not running on Android OS older than 4.4.4.

    Tor browser

    Tor browser allows you not to transfer information about Internet connections to third parties and gain you access to blocked sites. Browser website

    To start using with the browser:
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    • install Tor;
    • launch the browser using the shortcut on the desktop.
    • Now you can go to the website using the Tor browser.

If you activate in the full site, then you need to click " Checkout " and enter the promo code in the special field. It can be found in the Bonus Terms CA. But if you are activating from the mobile version or application, then first you need to go to "Promotion terms" and then click Get . After that, a window will appear cashier, where you need to make a transfer for the appropriate amount.

There are many reasons for a void. For example, if the game is interrupted and not played within 12 hours, or if the match is postponed for more than 36 hours the bets will be void (this applies to almost all sports, there are only a few exceptions).

The bet can be voided if your prediction matches with the handicap or total. Bets can be voided if you have placed an individual total bet, but the named player is not in the starting 11. 

The bet can also be voided in tennis in the event of player retirement. If the retirement takes place before the end of the First Set, all bets will be voided, except for settled ones. If the retirement takes place after the end of at least one set, then all handicaps will be voided: for the match and sets. In this case, the bets on a winner are settled according to the umpire’s decision.

You can always check the reason for withdrawal canceling in the “Finances”/“Payments history” — “Withdraw”/“Withdrawals history” sections.
Withdrawal is possible only to the payment system that you have used for the deposit. If you have used several systems to make a deposit, the first one becomes the main for withdrawal. But the Parimatch company also can determine which payment system will be available for the withdrawal. If you have used many methods to deposit and do not understand which payment system you can use to withdraw funds, contact our Customer Support.
When you deposit with a card, the maximum delay is up to 60 minutes. If 60 minutes have expired, but the money is still not credited, please send a screenshot with the transaction data and your account number to email: support@parimatch.com and describe the problem. Our customer support team will help.

When you deposit via terminals, the maximum delay is up to 30 minutes. If 30 minutes have expired, but the money is still not credited, please send a photo of the receipt and your account number to support@parimatch.com with the corresponding comment.

No receipt? Don’t worry! Contact the support service of the terminal network and request a copy of the receipt. Support service contacts you can find on the internet or at the terminal. Unfortunately, we can't help you without a receipt.

Sure, we have. This is a bonus for your first deposit. If you have not registered on our website yet, follow the link.

And if you have already registered, we recommend you check the “Personal Promo” tab from time to time.

If you deposited a gaming account via terminal, you can withdraw funds to the mobile number you entered when you signed up (for accounts in UAH currency). For accounts in the RUB currency, withdrawal is available to the mobile number and Qiwi wallet, if your Qiwi wallet has the same mobile number you entered when signed up in Parimatch.

 

If you want to withdraw funds to the card, then deposit with it or contact our Customer Support team.

To change the card, you need to zero your account balance by transferring all the funds to the available card, and then deposit the account with the new card. Then you can withdraw to it.

 

If you are unable to withdraw funds to your old card, contact our Customer Support team and provide your account number — we will help you to add a new card to your account.