Mobile app

With the Parimatch mobile app, the world of betting is yours!

How to download the app?

The official Android app you can download only from our website or via the link (Android 5.1 or newer is required).
The iOS app you can download from the App Store, here is a link (iOS 12.0 or later is required).


How to use the app?
 At the bottom of the screen is a menu with 5 buttons. Using them, you can easily navigate the app. There are (from left to right):
1. «Top Widget». Here you will find all the top matches in various sports: both the upcoming and live events. At the top of the screen, you will find special offers and buttons for navigating to other sections.
2. Play tab «Live». Here you can find events that are being played right now. Bets are accepted and settled in real-time.
3. Main super button — With this button, you can navigate to additional tabs (such as search, favorites, loyalty program), to the main “Sports” menu with all the upcoming sports events, as well as to other sections for playing (virtual sports, casinos, slots, Live Casino, BetGames, TVBET).
4. «My bets», You can see settled bet and event outcomes in this tab, as well as pending bets.
5. «Personal account». Here you can check the balance, deposit your account, apply for withdrawal, check personal promotions, enter your data and upload documents for account verification, change the password, find contacts of a Customer Support team.

Frequently asked questions
Log in and click on “Deposit”. Choose your preferred payment method and follow the instructions in the menu. Confirm the deposit on the payment page.

Confirm your phone number by receiving a one-time code in SMS. Confirm your email.

Click on your profile, enter your data and fill out all the fields. Then choose “Withdraw money” and the payment system.

 

Please note! You need to wager at least 70% of the deposit amount (bets settled with odds of 1 and bets settled with CashOut service are not taken into account). And remember that you can withdraw only to the payment system that you have used for the deposit.

Select the event, click on the outcome, and the odds. Then select “Add to betslip” - the betslip will minimize at the bottom of the screen. Continue to add events in the parlay, just by clicking on the odds. They will be automatically added to the betslip. Go to the betslip and place your bet.
Go to your account and open the “Personal data” tab. Fill out the fields. You should enter reliable and accurate information about yourself, as stated in your passport.

Click on the main super button and go to the Loyalty Program tab.

Here are the conditions in a nutshell: when you place a bet, you can receive a certain percentage of the money on your bonus balance. Just select the method of the bonus settlement (% of net profit or % of winning bets) and 2 promotional sports (you can change it once a month). The bonus will be credited automatically after your bet (that meets the selected conditions) is settled. You can transfer the bonus money to your balance at any time if the bonus amount is equal to or greater than the minimum stake.

The amount of CashOut offered by the bookmaker is changing along with the odds for the events. If you don’t want to confirm your agreement with the CashOut, you can activate this toggle, so you won’t lose any seconds if something changes during the match.  
As the start of the event approaches the new information about the teams’ line-ups, etc. appears. It affects the bookmaker's odds. And the situation on the field can change extremely fast in live events. The bookmakers quickly respond to all changes and offer up-to-date odds. If you don’t want to confirm the placement of a bet with new (higher or lower) odds each time, you can activate this toggle and make the game more comfortable.
If you see an error when updating the app, we recommend you uninstall the app and install it using the links above. Make sure that your phone has enough storage capacity and the OS version meets the requirements.

Here are some tips, that can help to solve the problem in most cases:

  1. First, check if our website is working. Perhaps short-term maintenance is being carried out. If the website is down, then the app is also down. Just wait.
  2. If the website is working, then check your internet connection, try to switch from Wi-Fi to mobile internet or vice versa. If this helped, then the problem is with your Internet provider. Contact them.
  3. Try to log out, close the app and remove it from RAM. Then log in.
  4. Restart the phone. This is the simplest and efficient way.
  5. Delete the app and download it again. Links are above.
  6. Make sure that no third-party services (smartphone software update, updates for installed apps, antivirus, VPN, etc.) are running in the background.

If the above recommendations did not help, please contact customer support with a screenshot from the app that shows the problem.

In the menu that opens by clicking on the main button, you can navigate to additional games: “Virtual Sports”, “Casino”, “Slots”, “Live Casino”, “BetGames”, “TVbet”. Information about these games you can read in the “Casino and additional products” section. 
TOP-10 questions
The access to the en.parimatch.com website may be limited for some users – either partially or completely.

The information contained on this article is for informational purposes only and does not call for a violation of the current legislation of the Russian Federation.

Free VPN

Touch VPN – allows you to access website from any device. You can install Touch VPN here for free.

Free VPN in Opera browser.

To use VPN in Opera browser:
  • update your browser to the latest version;
  • go to the Security tab in the settings;
  • click on «Enable VPN».

  • After that, a button with VPN settings will appear in the address bar. Click on it and you can easily configure VPN, enable or disable it and check the data usage.

    More details about VPN in Opera browser – on the official website.

    Download Opera browser

    Telegram Bot and Telegram channel

    Get new mirrors instantly! Subscribe to the Telegram channe https://t.me/pmmirror and receive notifications about new mirrors and interesting events.

    Get new mirrors upon request! You can always send a short message with the keyword "link" or "mirror" and @parimatchbetBot will suggest a link to the valid mirror site.

    Android app

    Betting via your smartphone is easy now! We decided not to update the existing application but created a new one – Parimatch Android App

    Check yourself how functional it is. Simply download and install the app. We advise you to update your Android version because the app is not running on Android OS older than 4.4.4.

    Tor browser

    Tor browser allows you not to transfer information about Internet connections to third parties and gain you access to blocked sites. Browser website

    To start using with the browser:
    • go to the download page;
    • select installation language;
    • install Tor;
    • launch the browser using the shortcut on the desktop.
    • Now you can go to the website using the Tor browser.

If you activate in the full site, then you need to click " Checkout " and enter the promo code in the special field. It can be found in the Bonus Terms CA. But if you are activating from the mobile version or application, then first you need to go to "Promotion terms" and then click Get . After that, a window will appear cashier, where you need to make a transfer for the appropriate amount.

There are many reasons for a void. For example, if the game is interrupted and not played within 12 hours, or if the match is postponed for more than 36 hours the bets will be void (this applies to almost all sports, there are only a few exceptions).

The bet can be voided if your prediction matches with the handicap or total. Bets can be voided if you have placed an individual total bet, but the named player is not in the starting 11. 

The bet can also be voided in tennis in the event of player retirement. If the retirement takes place before the end of the First Set, all bets will be voided, except for settled ones. If the retirement takes place after the end of at least one set, then all handicaps will be voided: for the match and sets. In this case, the bets on a winner are settled according to the umpire’s decision.

You can always check the reason for withdrawal canceling in the “Finances”/“Payments history” — “Withdraw”/“Withdrawals history” sections.
Withdrawal is possible only to the payment system that you have used for the deposit. If you have used several systems to make a deposit, the first one becomes the main for withdrawal. But the Parimatch company also can determine which payment system will be available for the withdrawal. If you have used many methods to deposit and do not understand which payment system you can use to withdraw funds, contact our Customer Support.
When you deposit with a card, the maximum delay is up to 60 minutes. If 60 minutes have expired, but the money is still not credited, please send a screenshot with the transaction data and your account number to email: support@parimatch.com and describe the problem. Our customer support team will help.

When you deposit via terminals, the maximum delay is up to 30 minutes. If 30 minutes have expired, but the money is still not credited, please send a photo of the receipt and your account number to support@parimatch.com with the corresponding comment.

No receipt? Don’t worry! Contact the support service of the terminal network and request a copy of the receipt. Support service contacts you can find on the internet or at the terminal. Unfortunately, we can't help you without a receipt.

Sure, we have. This is a bonus for your first deposit. If you have not registered on our website yet, follow the link.

And if you have already registered, we recommend you check the “Personal Promo” tab from time to time.

If you deposited a gaming account via terminal, you can withdraw funds to the mobile number you entered when you signed up (for accounts in UAH currency). For accounts in the RUB currency, withdrawal is available to the mobile number and Qiwi wallet, if your Qiwi wallet has the same mobile number you entered when signed up in Parimatch.

 

If you want to withdraw funds to the card, then deposit with it or contact our Customer Support team.

To change the card, you need to zero your account balance by transferring all the funds to the available card, and then deposit the account with the new card. Then you can withdraw to it.

 

If you are unable to withdraw funds to your old card, contact our Customer Support team and provide your account number — we will help you to add a new card to your account.