Want to spin slots?
For each slot, the pay lines are formed in different ways, you can view them by clicking on the «i» in the game.
If you don't want to wait for the bonus game, you can buy them inside the games, which you can find in a separate section. By the way, you can choose your favorite category here.
In Instant games, you consider on your own when to withdraw and win more, or you can take your winnings when you want to. If you like lotteries and random numbers, probably you'll like the Bingo section.
If you want to add more excitement to your casino games, you can activate any of the bonuses offered in the «Promo» section. To use any of them, you need to click «Activate» in the selected bonus and make a deposit. The bonus will be activated after a successful deposit.
Each bonus has its conditions, you can find them in the rules.
Do you want a live dealer's casino? Choose Live casino or TV Games. In Live Casino, you can play poker, baccarat, roulette, and other games with other players and dealers. Also, you can chat with players in special chat rooms — this makes you feel like in a real casino. Don’t forget to check the «Bonuses» tab!
TV Games combine different types of basic card (but not only) games: poker, baccarat, war of bets, etc. Bets are placed before or during the live streaming. You can check the rules of the game by clicking on «How to play?».
Do you want to bet on sports, but don't want to wait? Check the «Virtual sport» tab. There you can find football, basketball, hockey, racing, horse racing, and even dog racing. All games rely on Random Number Generator Technology to decide the results, so you don’t need to waste time on boring analytics.
All providers, whose slots can be played on our site, are licensed.
Slot machines are developed with special algorithms that initially include a percentage of return, which is checked before the slots are licensed. The license can be found on the provider's website.
The return percentage usually ranges from 94% to 99% depending on the game. This means that the specified percentage (for example, 96%) of all funds that go into the game are given back to players. Only 4% of the Casino honestly takes for the provision of services.
Please note that luck is an important winning factor since the symbols in the slot machine are shuffled randomly.
Open the «Slots» section and click on «Bonuses», check the bonus conditions and activate it.
Also, you can cancel the bonus there if you didn't start using the bonus.
You have a possibility to get a 10% refund for your weekend bets with the bonus «Cashback in Slots».
To get it, you have to activate it on the bonus page every week from 00:00 Saturday till 23:59 Sunday (UTC +03:00) or earlier, the main thing is that you have to activate it before the game. Only the game after activation will be considered for bonus calculation.
On Monday, the bonus will be automatically calculated and shown on the bonus page. You'll have 48 hours to collect it, otherwise, it will disappear. We recommend you activate the offer right after the withdrawal of the previous week's cashback.
The minimum bonus amount is 50 UAH.
With Live Casino cashback, you can earn a 10% refund of your losses.
The cashback accumulation starts right after the activation of the bonus by clicking on the «Participate» button on the bonus page.
The period of cashback accumulation is from Saturday (00:00) till Sunday (23:59) by Western European Time UTC +03: 00.
On Monday the cashback amount will be automatically credited, and you'll have 48 hours to withdraw it, otherwise, it will be lost.
After activation, you'll be able to find them inside the game. After using all the spins, you'll have to wager the winning amount if it's mentioned in the bonus conditions.
Usually, it is 10-20x wager. The wagering is not available in all games, you'll be able to check the games in the bonus terms and conditions.
Any game can have technical errors sometimes.
Check the internet connection on your device and check for any other reasons that can disable the game.
If everything is OK, take a screenshot of the error and contact our Customer Support team.
In every game, there is a clock or TV, where one of the world's TV channels is turned on.
You can turn on the same TV channel and make sure that the game is broadcasted in real-time.
The game round which is streaming in TV games is called the «draw». It has a unique ID number, you can check your bet in the «Results» having this number.
There is a possible 20-minute delay if you made your deposit with a card or terminal.
If 20 minutes have already passed and the money is still not credited, please contact the Customer Support team with a screenshot or photo of the payment receipt. We will take care of it
In order to change a card for withdrawal, you have to make your balance zero by transferring all your balance to the available card. After this, you can make a deposit with another card, and it automatically will be available for withdrawal.
If you do not have access to your old card, you have to make a deposit with your new card and contact the Customer Support Team.
Important! Deposit must be made via Visa/Mastercard method, not by Apple Pay or Google Pay.
There are many reasons for a refund. For example, if the game is interrupted and not finished within 12 hours, or if the match is postponed for more than 36 hours the bets will be refunded (this applies to most sports, there are only a few exceptions).
The bet can be refunded if your prediction matches with the handicap or total. Bets can be voided if you placed an individual total bet, but the chosen player is not in the starting lineup.
The bet can also be refunded in tennis in case of a player retirement. If the retirement takes place before the end of the First Set, all bets will be refunded, except already settled. If the retirement takes place after the end of at least one set, then all handicaps will be refunded. In this case, the bets on a winner are settled according to the referee's decision.
You can always clarify it with the Customer Support Team.
Open «Slots» chose «Bonuses» and click on «Activate», always read bonus rules before activation.
Did you activate the bonus by accident? You can cancel it by clicking on the «Cancel» button if you didn't start using the bonus
To get it, you have to activate it on the bonus page every week from 00:00 Saturday till 23:59 Sunday (UTC +03:00) or earlier, the main thing is that you have to activate it before the game. Only the game after activation will be considered for bonus calculation. On Monday, the bonus will be automatically calculated and shown on the bonus page.
You'll have 48 hours to collect it, otherwise, it will disappear. We recommend you activate the offer right after the withdrawal of the previous week's cashback.
The minimum bonus amount is 50 UAH,
It's a unique Parimatch feature that will reveal the spirit of the collector in you, allow you to test your success, and give you the opportunity to receive many awards and bonuses.
In order to participate in the bonus campaign, you must:
- create your PM Hero on the bonus campaign page (invent a nickname, select an avatar icon and click the Save button);
- fulfill the conditions by making bets and deposits with promotional conditions, and collect stickers and achievements for this;
- receive bonus prizes in the «Promo» section for collected achievements and filled stickerbook pages.
If you use the browser version of the website, you can do it in your profile. Open «Settings» click on «Security» and chose «Change password». In the app just click on your balance and in your profile chose «Change password».
If you lost access to your account, just follow the link, and enter your mail address or phone number and wait for a confirmation code or mail.
Firstly, check for a possibility of self-correction in the «Personal data» section.
If the option is not available, please contact the Customer Support Team via chat or any messenger.
Надай наступну інформацію:
Prepare the following information:
- your account number;
- new mail address\phone number;
- photo of your ID near a piece of paper where write «For mail correction on Parimatch» and indicate your new mail address\phone number, and the date
If you want to confirm your account, please choose a convenient method in the «Account confirmation» section.
Banking confirmation - is the fastest method available for the residents of Ukraine. Also, you can upload photos of the front and back sides of your ID and a selfie with the document.
Your documents will be checked fast, but sometimes it can delay up to 24 hours.
If you made any deposits on your account, there is no possibility to delete your account.
But you have a possibility to block it. For this you should write an email to email@example.com: write your account number, name, and the reason why you want to block the account,
Important! The client can block the account once per 90 days.